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Step 1
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Open this feature
Protect your sign-in
Use a unique password, verify your email and phone, and sign out on devices you do not control.
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Step 2
Recognise safe support
KAi and live agents will never ask for your password, one-time code or complete payment credentials.
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Step 3
Report anything suspicious
Open KAi and request a live agent if an unexpected message, payment or account change appears.